|Why a Consultant|
It is very important that you choose the right consultant. The Immigration Advisers Licensing Act creates a licensing regime for individuals who provide immigration advice. It's purpose is the promotion and protection of consumer interests receiving immigration advice, and to enhance the reputation of New Zealand as a migrant destination.
A licensed Immigration Adviser will provide professional service and play a significant role in assisting and representing migrants, temporary entrants and refugee status claimants.
Prompt Attention to Complaints
If you are concerned about our services at any time, let us know. We will take steps to ensure we understand your problem and that we do something about it. If the matter cannot be resolved to your satisfaction, arrange an appointment during which we will review and assess the situation and decide if or how the matter may be resolved. If a resolution remains impossible you will be requested to put your complaint formally in writing to the Director who will formally respond. If this response is not acceptable you may request for mediation by a third party, or, you may wish to make a formal complaint to:
The Registrar of the Immigration Advisers Authority (IAA)
Walter Stone Dipl Mkt Mgmt, Dipl BMgmt, MA (Psych), COP - Immigration Law and Practice (Massey)
Chairman - NZAMI
IAA Adviser License Number 200800390
Nathan Stone IAA adviser license number 201101030
Bev Stone IAA adviser number 201201217
Bonni Higham Office Manager
For up-to-date information about regulating immigration advice in New Zealand, please click here